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Roadmaster Inc.

Roadmaster Inc.

TollFree 800-669-9690
Phone 503-288-9898
Fax 503-288-8900
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Contact:
6110 NE 127th Ave.
Vancouver, WA 98682
**If your version of the RV lifestyle includes the flexibility of a towed vehicle, we design, develop and manufacture everything to ?get your towed car there, while stopping safely along the way? tow bars, tow bar brackets, supplemental braking systems and towing accessories.

And whether or not a towed vehicle is part of your next journey, an RSS anti-sway bar for trucks, vans and SUVs, as well as motorhomes will improve stability and cornering control. These products, and every ROADMASTER product, come with a host of safety and convenience features unavailable anywhere else, built to the ROADMASTER standard unsurpassed quality in design, testing, material and workmanship.



Customer Service at Roadmaster


1. Corporate Philosophy
ROADMASTER is the 21st century version of an Horatio Alger success story. Jerry A. Edwards founded ROADMASTER 36 years ago with not much more than a ?can-do? attitude, and a philosophy of personal and corporate self-sufficiency.
?Self-sufficient? is ROADMASTERs core value. So far, its worked out pretty well for Edwards and his company, which now has 200 employees and 200,000 square feet of office and manufacturing facilities.

2. Hands-on design and manufacturing
ROADMASTER doesnt outsource. Our products are designed, engineered and manufactured at our plant in Vancouver, Washington, with virtually every process done under the same roof.
The reason for hands-on manufacturing is simple: quality. ?Quality starts on the inside, and when you control the process, you control the quality,? as Jerry A. Edwards, who founded ROADMASTER 36 years ago, is fond of saying. To our way of thinking, ?quality first? is the reason more ROADMASTER towing products are on the road today than any other brand by nearly a two-to-one margin.

3.The most stringent testing in the industry
ROADMASTER uses computerized testing as well as "real world" physical testing to ensure structural integrity, longevity, and the safety of your family.
The software program we use is called ?FEA,? which stands for ?finite elemental analysis.? If that sounds complicated, thats because it is FEA is the same program NASA scientists use to test their designs.

4.Superior customer service
ROADMASTER is committed to providing the best service before, during and after the sale.

Read what ROADMASTER customers say about us...
?I compliment you upon your excellent service department and your philosophy of standing behind what you sell. Its really refreshing to find a business so concerned with customer service.?
M. Groves, Salem, OR
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